The Rotherham NHS Foundation Trust Inpatient Pain Team Shares Referral Guidance and Analgesic Protocols Trust-Wide with Eolas Medical

Background

The Rotherham NHS Foundation Trust is an acute hospital trust serving the population of Rotherham and surrounding areas. The Inpatient Pain Team provides specialist pain management support across the hospital, working with clinical staff from all departments to ensure safe and effective analgesia for patients.

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The Challenge

Before Eolas Medical, the Pain Team faced three significant challenges: staff across the trust did not know how to refer to the team, there was limited access to online pain management protocols, and there was poor understanding of basic pain management principles among ward-based clinicians. The existing information sat on the hospital intranet, but computers were not always available, staff frequently forgot their access codes, and even when they could log on, they often did not know where to find the relevant information.

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Implementation

The Pain Team discovered they could use Eolas Medical through the pharmacy department, which was already using the platform. Within two to three weeks, they had secured access and uploaded all Inpatient Pain information. Usage has grown dramatically since the team began highlighting the app at teaching sessions and during face-to-face contact on the wards. The QR code feature proved particularly useful for directing staff to the platform quickly.

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Key Outcomes

Eolas Medical has enabled the Pain Team to quickly and easily direct staff to specific inpatient pain information, improving patient safety and satisfaction through more timely referrals and correct analgesic prescribing. Staff feedback has been consistently positive, with clinicians describing the platform as quick and easy to access. The ability to find information on their own phones, rather than searching for a working computer, has saved time and reduced frustration significantly.

The information uploaded to the app helps staff make informed decisions about what to prescribe in terms of analgesics, understand what medication can be given and when, and know how to refer to the Pain Team correctly. This has the potential to improve patient care outcomes across the trust.

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Testimonial

“Using Eolas has been a game-changer for our Inpatient Pain Team. It allowed us to quickly share referral guidance, analgesic recommendations, and safety protocols across the trust. Once we had admin access, uploading and sharing information was seamless — especially with the handy QR code. It’s been a simple, effective solution that met all our needs.”