Queen Victoria Hospital Strengthens Antimicrobial Stewardship and Guideline Governance After Seamless Migration

Organisation Overview

Queen Victoria Hospital is an NHS hospital in the United Kingdom. Eolas Medical is used across multiple departments including Pharmacy, Nursing, Anaesthetics, and Medical teams, primarily to support antimicrobial stewardship and clinical guideline access.

Challenges Before Eolas

Before implementing Eolas Medical, the hospital faced several challenges: nursing staff were unable to access antimicrobial guidelines, medical staff were not consistently following guidelines, and guidelines were not being regularly updated. Access to clinical resources was unrestricted but disorganised, making it difficult for staff to find what they needed.

Implementation Experience

The onboarding experience was described as brilliant, with strong support from the Eolas Medical team. Online meetings made the process convenient, and the team was highly responsive — even generating a report of broken links for review. The administrator was given admin access easily, the transition from MicroGuide was seamless, and a soft approach to migration was permitted. However, the team notes that staff registration numbers remain lower than hoped, with some staff unsure how to register, others reluctant to install the app on personal devices, and some continuing to use MicroGuide while it remained functional.

Efficiency and Speed

The platform is described as easy to use, similar to MicroGuide, with the added benefit of a search function. Some staff initially struggled with searching within specific spaces rather than performing global searches, but the overall experience has been positive for those who have adopted the platform.

Guideline Utilisation

Guideline adherence has not yet seen significant improvement, as many guidelines still need to be drafted and staff do not routinely check guidelines on a day-to-day basis. The team sees the platform as an important foundation for establishing and promoting guideline use going forward.

Impact on Patient Care

Eolas Medical has contributed to better governance and has provided a solid basis for establishing more clinical guidelines, which is expected to positively impact patient care as the guideline library grows and adoption increases.

Staff Satisfaction

Limited feedback has been received from staff regarding satisfaction, though the platform's simplicity and ease of use have been noted positively by those who have engaged with it.

Quantitative Feedback

• Improved team efficiency: 4/5
• Easier access to information: 4/5
• Positively impacted guideline adherence: 2/5
• Enhanced patient care: 4/5
• Increased staff satisfaction: 3/5

Testimonial

"Eolas Medical is simple to use and helps promoting good antimicrobial stewardship and guideline adherence."