Swansea Bay UHB Women’s Health Teaching Team Transforms Medical Student Placement Communication with Eolas Medical

Background

Swansea Bay University Health Board’s Women’s Health Clinic is responsible for coordinating Year 3 medical student clinical placements. The teaching team manages a rotating cohort of students who require timely access to placement information, rotas, and clinical resources throughout their time on site.

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The Challenge

Before Eolas Medical, the teaching team struggled with three core challenges: providing information and resources to students efficiently, communicating last-minute rota changes in real time, and maintaining a reliable communication channel with students. The loss of WhatsApp as an acceptable communication tool for healthcare settings had left a gap that needed filling.

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Implementation

The team found Eolas Medical easy to implement, with benefits becoming apparent very quickly. The platform’s real-time update capability was particularly valuable for a rota system that was prone to constant changes. Students found it straightforward to join and use, and the teaching team could edit and update content with minimal effort. The platform rapidly became an integral part of how the placement was managed.

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Key Outcomes

Eolas Medical has become the central hub for the Women’s Health placement, putting all the information students need directly in their pockets. The real-time rota updates have proven extremely useful, eliminating the delays and confusion previously caused by last-minute changes. Staff and students have given very positive feedback, and this success has influenced other clinical placement teams to consider adopting Eolas Medical for their own programmes.

The teaching team particularly valued the now-retired chat function, which had served as an invaluable communication tool and replacement for WhatsApp. The restoration of this feature remains the team’s primary suggestion for future improvement.

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Testimonial

“This app puts all the information the students need to get the most out of their clinical placement in their pocket. Real-time updates are extremely useful with a rota that is prone to constant changes. The chat function was also invaluable with communicating with the students now that WhatsApp is no longer acceptable. We used this a lot and miss this function.”