Rutgers RWJ Medical School Case Study: Streamlining Orientation and Guideline Access in Acute Care Surgery

Organisation
‍Rutgers Robert Wood Johnson Medical School

Department
‍Division of Acute Care Surgery

Setting
‍Hospital – Specialty Surgical Service

Tool Introduced
‍Eolas Medical Platform

Primary Uses
‍Clinical protocol access, resident onboarding, guideline adherence

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The Challenge

With up to 20 new residents rotating through each month, the Acute Care Surgery team faced major hurdles:

• No consistent or organized way to deliver orientation

• Difficulty accessing clinical protocols in real time

• Wasted time searching for key documents and orders

• Reduced adherence to standardized procedures

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The Solution

Using Eolas, the department created a centralised space where learners could access orientation materials, protocols, and guidelines instantly. A QR code was sent out before each rotation, enabling residents to familiarise themselves with the service before arriving.

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Results and Impact

Efficiency: Clinicians now find protocols quickly through intuitive search and structured layout

Adherence: Residents reference Eolas at the bedside, ensuring they follow the correct care pathways

Onboarding: The platform serves as a virtual orientation hub, reducing the need for repeated manual inductions

Example: For patients with splenic injuries, residents now check the app directly to confirm the correct protocol and orders.

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Quantitative Feedback

Team efficiency - ⭐⭐⭐⭐⭐

Ease of access - ⭐⭐⭐⭐⭐

Guideline adherence - ⭐⭐⭐⭐⭐

Patient care -⭐⭐⭐⭐⭐

Staff satisfaction - ⭐⭐⭐⭐⭐

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Testimonial

“This platform provides a great tool for residents to access in real time. It orients them before their rotation starts and allows them to follow protocols confidently without needing constant in-person guidance.”

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