Case Study

Rutgers RWJ Medical School Case Study: Streamlining Orientation and Guideline Access in Acute Care Surgery

Rutgers used Eolas to simplify protocol access and resident onboarding, cutting confusion and boosting care consistency.

Organisation
Rutgers Robert Wood Johnson Medical School

Department
Division of Acute Care Surgery

Setting
Hospital – Specialty Surgical Service

Tool Introduced
Eolas Medical Platform

Primary Uses
Clinical protocol access, resident onboarding, guideline adherence

The Challenge

With up to 20 new residents rotating through each month, the Acute Care Surgery team faced major hurdles:

• No consistent or organized way to deliver orientation

• Difficulty accessing clinical protocols in real time

• Wasted time searching for key documents and orders

• Reduced adherence to standardized procedures

The Solution

Using Eolas, the department created a centralised space where learners could access orientation materials, protocols, and guidelines instantly. A QR code was sent out before each rotation, enabling residents to familiarise themselves with the service before arriving.

Results and Impact

Efficiency: Clinicians now find protocols quickly through intuitive search and structured layout

Adherence: Residents reference Eolas at the bedside, ensuring they follow the correct care pathways

Onboarding: The platform serves as a virtual orientation hub, reducing the need for repeated manual inductions

Example: For patients with splenic injuries, residents now check the app directly to confirm the correct protocol and orders.

Quantitative Feedback

Team efficiency - ⭐⭐⭐⭐⭐

Ease of access - ⭐⭐⭐⭐⭐

Guideline adherence - ⭐⭐⭐⭐⭐

Patient care -⭐⭐⭐⭐⭐

Staff satisfaction - ⭐⭐⭐⭐⭐

Testimonial

“This platform provides a great tool for residents to access in real time. It orients them before their rotation starts and allows them to follow protocols confidently without needing constant in-person guidance.”