
Boone Health EMS lacked a centralised location for reference materials. Protocols were contained in a single PDF document that was difficult to navigate during high-acuity situations — exactly when quick access matters most. Pushing out updates to protocols could only be done in bulk, making it difficult to keep crews current with the latest guidance.
Eolas Medical was deployed with minimal friction. The team sent out an access link via email and, aside from some initial confusion about the healthcare professional verification screen, the onboarding process was smooth. Benefits were visible almost immediately, with at least one team member noting that searching protocols had become much easier.
The platform's global search functionality has been transformative, making it far easier to find keywords across the entire protocol library. Having a dedicated app has eliminated the time previously spent locating the PDF file and then searching within it.
Beyond protocols, the team has added important contacts, door codes, a staff directory, and other high-frequency resources to the platform — turning Eolas into a comprehensive operational tool for the service. The result has been reduced frustration in protocol searches and increased peace of mind for crews in the field.
Eolas has also reduced the barrier to verifying protocol dosages and preparing for emergency calls, supporting more confident clinical decision-making at the point of care.
"Eolas Medical has designed their solution with the healthcare provider in mind and are continually responsive to their client's needs. It was very easy to deploy and scale up."