Research

Alpha Release of Ask Eolas: An AI Answer Engine for Clinical Knowledge Retrieval

Early feedback on Ask Eolas shows strong clinician trust in its speed, accuracy, and potential to enhance patient care.

At Eolas Medical, our mission has always been to place critical clinical knowledge at the clinician’s fingertips. 

Ask Eolas is a RAG based AI powered Answer Engine. It allows users to ask questions using natural language e.g. “What is my hospital's protocol for Hospital Acquired Pneumonia” and get back, from trusted and approved sources, an actionable insight within seconds.

With the alpha release of Ask Eolas, a retrieval-augmented generation (RAG) powered answer engine, we trialled our AI search tool with 100 physicians. This report summarises their insights, highlighting how clinicians perceive the tool in terms of speed, safety, accuracy, and clinical applicability.

How Often Would Clinicians Use It?

52% of users said they’d use Ask Eolas weekly

39% would use it daily

Only 9% expected to use it “every few months”

This shows a real appetite for tools like this in the clinical workflow - not as a novelty, but as something that could slot into daily practice.

Safety, Trust & Confidence

When asked about safety:

91% rated the responses a 3 or above out of 5

43% gave it a 4, and 9% a 5

And when it came to accuracy: 78% rated answers as 4 or 5

Clinicians are starting to trust answer engines. There’s more to do - particularly around transparency and reference-linking to exact text snippets but the foundation is strong.

Will They Use It in High-Stakes Scenarios?

This one’s nuanced. While 57% gave a score of 3 or higher for using Ask Eolas in high-stakes situations, only a small handful were ready to go all-in. That’s completely expected — especially at this early stage.

Clinicians want cross-referencing, clarity on sources, and guardrails. 

Could It Actually Improve Care?

Speed and access to trusted guidance have a direct impact on care.

87% said Ask Eolas could improve care delivery

87% said it could enhance patient safety

Specialist vs General AI: No Contest

Over 45% of clinicians said they have used ChatGPT for clinical queries.

87% of users said a healthcare-specific engine like Ask Eolas is better than general AI tools like ChatGPT

The majority felt significantly more confident using a tool built for clinical environments There’s a clear trust premium when clinicians know the system is built and tested specifically for their world.