CoMET is the Paediatric Critical Care Transport team at University Hospitals of Leicester. As a specialist retrieval service, the team frequently operates on the road and in clinical areas across the region where access to the hospital network is unavailable. Eolas Medical was adopted to address the unique challenges of providing guideline access to a mobile clinical team.
Before Eolas Medical, accessing guidelines whilst away from base was a significant challenge. The team often had no network connectivity in the clinical areas they visited regionally. Prior to launching for an emergency referral or transfer, staff would need to access a computer at base, search for the relevant guideline, and print it to take with them — a process that delayed mobilisation times.
Eolas Medical transformed this workflow entirely. Guidelines and user guides are now accessible instantly through the app, even without network connectivity. The search tools within the app help clinicians find what they need quickly, and offline access has proven invaluable in areas with limited connectivity. This has directly improved the team's emergency response times.
Beyond clinical guidelines, the team uses Eolas Medical as a remote platform for educational material. Induction resources are hosted on the platform, and the ability to track when new staff have completed their induction materials has been particularly helpful for ensuring compliance and readiness.
The platform has also replaced the need to use personal communication channels for team updates and notifications. Staff can now receive important updates through a dedicated professional platform rather than having their personal devices bombarded with work communications.
Staff have reported improved confidence and praised the ease of access and navigation. The intuitive design of the platform meant that benefits were seen instantly from day one, with the team describing the onboarding process as very easy.
The most significant impact has been on emergency response times. By removing the need to print guidelines before mobilising, the CoMET team can now respond faster to emergency referrals and transfers, directly benefiting the critically ill children they serve.
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