Brigham and Women's Hospital Emergency Department Streamlines Guideline Access with Eolas Medical

The Challenge

The Emergency Department at Brigham and Women's Hospital relied on an old shared folder site to house clinical guidelines and protocols. The system lacked organisation, was difficult to maintain, offered no search functionality, and required clinicians to log into a desktop to access any documents. For a busy ED where decisions need to happen quickly, these limitations created unnecessary friction.

The Solution

The onboarding process with Eolas Medical was quick and efficient. The Eolas team was available whenever questions arose and was very responsive to meeting requests, even across time zones. The platform replaced the legacy shared folder with a searchable, mobile-accessible resource hub.

The Impact

The search functionality has been a significant improvement, making it much quicker to find the right document. Clinicians can now access guidelines and decision-support materials on the go from their phones, without needing to sign into a desktop or server. This has dramatically reduced the time it takes to look things up during shifts.

The platform has improved efficiency in finding guidelines needed to make decisions on admissions or determine next steps during shifts. Staff appreciate having all updated documents in one location, accessible from any device at any time.

The mobile access has been particularly valued — clinicians no longer need to find an available desktop computer to check a protocol, which in a fast-paced Emergency Department can make a meaningful difference in workflow.

Testimonial

"Before Eolas I had to always log in from a desktop to find guidelines or best next steps, with Eolas on my phone I have access to documents on the go and no need to sign in to a desktop or server. This decreases significantly the amount of time it takes to find items and made it more efficient to look things up."